Streamline Your Staffing. Enhance Your Care. Partner With Smart Serve Care.
Whether you need short-term coverage, long-term placements, or specialized expertise, we adapt to your specific needs. Our diverse pool includes RNs, ENs, PCWs, and allied health professionals.
Ensuring high-quality care for all residents in disability and aged care facilities
Welcome to Smart Serve Care, where we specialize in providing well trained & experienced active support workers, aged care workers, enroll nurses & registered nurses to disability & aged care providers. Including home care.
Our agency is dedicated to meeting your staffing needs with a focus on quality, quick turnaround times, competitive pricing, and above all, compassionate and dedicated professionals who genuinely care about the work they do.
We understand the challenges faced by registered NDIS providers & aged care providers in maintaining high standards of care while managing staffing requirements and budget constraints. That’s why we’re here to offer a solution that not only meets your staffing needs but exceeds your expectations.
Needs Assessment
Sydney is experiencing a significant demographic shift, with the proportion of Australians aged 65 years and over projected to increase from 15% in 2017 to 21% by 2057. This demographic trend is driving a growing demand for aged care services in Sydney, including nursing homes and aged care facilities. According to the Australian Institute of Health and Welfare, the number of people accessing permanent residential aged care services in New South Wales has been steadily increasing over the past decade. In 2018-19, there were over 45,000 people accessing these services in New South Wales alone, representing a 24% increase since 2008-09.
Despite this increasing demand, aged care providers in Sydney face several challenges that impact their ability to deliver high-quality care. These challenges include:
Staffing Shortages:
Aged care facilities in Sydney struggle to recruit and retain qualified staff. According to a survey conducted by the Australian Nursing and Midwifery Federation, 75% of aged care workers in Australia reported that their workload had increased over the past year, with 44% reporting that they were considering leaving the aged care sector due to stress and burnout.
Rising Costs:
The cost of providing aged care services in Sydney is rising due to factors such as increasing wages, regulatory requirements, and the need for infrastructure upgrades. According to a report by Deloitte Access Economics, the average cost of providing residential aged care in Australia is projected to increase by 5.3% per year between 2018 and 2022.
Wellbeing of Residents:
Ensuring the wellbeing of residents is a top priority for aged care providers in Sydney. According to a report by the Royal Commission into Aged Care Quality and Safety, the quality of life for many aged care residents in Australia is compromised by issues such as loneliness, lack of meaningful activities, and inadequate access to healthcare services.
Quality of Care:
Maintaining high-quality care is essential for aged care providers in Sydney. According to the Aged Care Quality and Safety Commission, 29% of residential aged care services in Australia have been found to have one or more areas of non-compliance with accreditation standards.
Based on these challenges, there is a clear need for innovative solutions to support aged care facilities and disability care service providers in Sydney. This proposal aims to address these challenges by providing high-quality staffing solutions that meet the needs of aged care facilities in Sydney, ensuring that residents receive the best possible care and support.
Services
Proposed Services
Smart Serve Care is pleased to offer a comprehensive range of services to meet the diverse needs of aged care providers in Sydney. Our services are designed to ensure that residents receive the highest quality care and support, tailored to their individual needs. Our proposed services include:
Staffing Plan
Smart Serve Care has developed a staffing plan that ensures we have qualified and experienced caregivers to meet the needs of residents in aged care facilities in Sydney. Our staffing structure includes the following key components:
Qualifications and Experience:
Our caregivers are highly qualified and experienced professionals with relevant qualifications in aged care, nursing, or disability support. All our staff undergo rigorous background checks and screening processes to ensure they meet our high standards of care.
Staff-to-Client Ratio:
Smart Serve Care is committed to ensuring an adequate staff-to-client ratio to provide personalized care and support to residents. We closely monitor our staffing levels and adjust them as needed to ensure that we are meeting the needs of our residents.
Training and Support:
We provide ongoing training and support to our staff to ensure they have the skills and knowledge necessary to provide high-quality care. This includes training in areas such as infection control, medication management, and dementia care.
Flexibility and Availability:
We understand that staffing needs can vary, which is why we offer flexible staffing solutions to meet the unique needs of each facility. Whether you need short-term placements, long-term placements, or emergency staffing solutions, we can provide the right staff at the right time.
Compliance with Regulations:
Smart Serve Care ensures compliance with all relevant regulations and standards for staffing in aged care facilities in New South Wales. We are committed to upholding the highest standards of care and professionalism in all aspects of our staffing operations. Our staff meet requirements proposed by governing bodies including Australian Health practitioner Regulation Agency (AHPRA), Australian Nursing and Midwifery Accreditation Council (ANMAC), Aged Care Quality and Safety Commission (ACQSC) and Department of Health (New South Wales)
By implementing these quality assurance measures, Smart Serve Care ensures that we are providing the highest quality care to residents in aged care facilities in Sydney. We are committed to continuous improvement and to ensuring that our services meet the needs and expectations of our residents and their families.
Why Choose Us ?
Quality Without Compromise
All our caregivers undergo rigorous vetting, including background checks and skill verification. We are committed to providing staff that not only meet but exceed your expectations.
Industry-Leading Rates
We’ve streamlined our operations to provide top-tier caregivers at the most competitive rates in the market. You can optimize your budget without sacrificing quality of care.
Dedicated Support
Our team is more than just a staffing provider; we’re your support system. We prioritize open communication and responsiveness, ensuring a smooth onboarding and partnership experience.
Tailored Staffing Solutions
Whether you need short-term coverage, long-term placements, or specialized expertise, we adapt to your specific needs. Our diverse pool includes RNs, ENs, PCWs, and allied health professionals.
- Competitive Pricing For Exceptional Care
At Smart Serve Care, we understand the importance of balancing quality care with affordability. That’s why we offer some of the most competitive rates in the industry without compromising on the experience and qualifications of our staff.
Important Note: These are general pricing examples for standard weekday hours. Rates are subject to change based on specific shift requirements, location, and any special needs. We are committed to providing transparent, personalized quotes tailored to your facility’s needs.
Dedicated Support
Whether you need short-term coverage, long-term placements, or specialized expertise, we adapt to your specific needs. Our diverse pool includes RNs, ENs, PCWs, and allied health professionals.
Get a Quote
Need short-term coverage, long-term placements, or specialized expertise, we adapt to your specific needs!
Call Smart Serve Care Today
Contact Details
- Phone Number
1800 940 390
- Email Address
support@smartservecare.com.au
- Location
188 S Parade Auburn NSW 2144
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